FAQs

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Frequently Asked Question You Should Know

Informic specializes in a wide variety of electronic components including, but not limited to, semiconductors, resistors, capacitors, diodes, transistors, and integrated circuits.

Informic prides itself on swift delivery times. For items in stock, we aim to dispatch orders within three days.

Quality is at the heart of Informic's operations. We adhere to stringent quality control procedures, ensuring that every product meets the highest industry standards and regulatory norms.

For original parts we offering 1 year of warranty. 

China Made parts we offering 6 months of warranty.

The MOQ at Informic varies depending on the product. Please contact our sales team for detailed information.

Yes, we offer customized solutions for our clients. We can tailor the specifications of our electronic components to match your specific requirements.

Yes, Informic provides comprehensive OEM/ODM services, including product customization, design and development, prototyping, manufacturing and assembly, quality control, and logistics support.

Informic works with a broad spectrum of businesses, ranging from startups to large corporations, primarily within the electronics manufacturing industry.

Yes, we can provide samples for most of our products. Please contact our sales team for more information.

Our standard payment terms are T/T in advance. However, we can also discuss other payment methods depending on your order's specific circumstances.

Informic works with reputable logistics providers to ensure the safe and efficient delivery of your products. We offer various shipping options to cater to your needs.

Yes, we provide technical support for our products. Our dedicated team is here to assist you with any technical queries or difficulties you may have.

You can request a quote by contacting our sales team directly via email, phone, or the contact form on our website. Please provide detailed specifications of your requirement for a more accurate quote.

Informic has a comprehensive return policy in place. If a product is faulty or does not meet the agreed specifications, please contact our customer service team who will guide you through the return process.

Informic has an efficient inventory management system and robust partnerships with reliable logistics providers, which allows us to ensure timely delivery of our products.

We welcome visits from our clients and partners. Please get in touch with us to schedule a visit to our Shenzhen facility.

 

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